At Farm House Tack Sales, we understand that when you order equestrian gear, you’re eager to start using it – whether for training, competition, or leisurely rides. That’s why we’ve designed a straightforward shipping process to get your premium riding equipment to you as efficiently as possible, no matter where you are in the world.

Our Shipping Promise

We commit to processing all orders within 1-2 business days of receiving your payment. Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package’s journey to your stable door.

Shipping Options

Standard Shipping – $12.95

For riders who want their gear quickly, we offer expedited shipping through our trusted partners DHL or FedEx. With this option, your order will typically arrive within 10-15 business days after shipment.

Ideal for: Competition riders needing show apparel by a specific date, or when you’re replacing essential tack items.

Free Standard Shipping (Orders Over $50)

We’re pleased to offer free standard shipping via EMS for orders totaling $50 or more. These shipments typically arrive within 15-25 business days after leaving our facility in Smithville Flats.

Perfect for: Larger orders of riding apparel, multiple saddle pads, or when you’re stocking up on seasonal gear without urgent timing needs.

International Shipping Details

While we ship globally, please note that we currently cannot deliver to some Asian countries and remote locations due to logistical constraints. If you’re unsure whether we ship to your country, please contact our customer service team at [email protected] before placing your order.

Tracking Your Order

All shipments include tracking information. Once your order is processed and shipped, you’ll receive an email with:

  • Your tracking number
  • A link to follow your package’s progress
  • Estimated delivery date
  • Contact information for the carrier

Our Delivery Guarantee

We carefully package all our equestrian products to ensure they arrive in perfect condition. In the rare event that items are damaged during transit, please contact us immediately upon receipt.

Returns & Exchanges

Not completely satisfied with your purchase? We offer a 15-day return policy from the date of delivery. Please see our Returns Policy page for complete details on how to return items.

Questions About Your Order?

Our customer service team – comprised of fellow equestrians who understand your needs – is always happy to help. Contact us at [email protected] for any shipping inquiries.

At Farm House Tack Sales, we combine our passion for horses with our commitment to excellent service. From the moment you place your order until it arrives at your barn, we’re dedicated to making your shopping experience as smooth as a well-executed dressage movement.

Happy Riding,
The Farm House Tack Sales Team